Sarah & Sebastian are excited to introduce a newly created Merchandise Planner to our growing merchandise team based in our Studio in Alexandria.

Reporting to the Senior Merchandise Planner, you will be responsible for managing the forecasting and inventory of our core product lines. You will ensure optimal stock levels, align with sales projections, and maintain budgetary constraints, all while driving profitability and supporting business growth.

WHAT YOU WILL DO

• Develop and maintain accurate forward demand forecasts for evergreen collections at the SKU variant level.
• Collaborate with manufacturing and raw materials teams to align demand planning with in-house production capabilities.
• Manage inventory levels to ensure 100% in-stock availability for Icon lines across all locations.
• Optimize stock turn and minimize excess inventory while meeting business demand requirements.
• Work with supply chain, merchandising, and finance teams to manage spend within approved open-to-buy limits.
• Manage in-season trade optimization, ensuring inventory aligns with current demand in collaboration with the Supply Chain team.
• Utilize ERP systems to monitor stock movements, forecasts, and demand planning.
• Use business tools to manage forecasting at the Options Plan, WSSI, and MSSI levels.
• Analyze historical sales data, market trends, and business insights to make informed commercial decisions.
• Develop and present reports on inventory performance, demand trends, and key KPIs to stakeholders.
• Monitor commodity pricing (e.g., gold) and its impact on GP, providing recommendations on price changes to meet financial GP KPIs.
• Provide post-season reporting analytics and recommendations.
• Produce weekly trade reporting for Icon categories.

ABOUT YOU

• 2-3 years of demand planning experience in retail, preferably in fashion, jewellery or beauty.
• Tertiary qualification in Supply Chain, Demand Planning, or Merchandise Planning.
• Strong business acumen with data-driven decision-making skills.
• Proficiency in ERP systems and advanced Excel (pivot tables, VLOOKUP, etc.).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
• Experience with raw materials and in-house manufacturing is a plus.
• Positive, proactive attitude with strong initiative and attention to detail.
• Exceptional time management and adaptability in dynamic environments.
• Strong interpersonal skills and a committed team player.
• Alignment with our brand core values:

WAVES: Think creatively, challenge yourself and the status quo.

WITH PRECISION: Act with care and attention.

COMMUNITY: Collaborate, show respect, create enduring relationships.

WHAT IS PRECIOUS: an ambassador for ocean conservation and accountable for our impact.

WHAT YOU WILL RECEIVE

• Competitive base salary and staff benefits
• A complimentary bespoke SOLDERED bracelet
• Birthday leave
• Free Employee Assistance Program - Acacia
• Experience working for a company that is committed to raising awareness & funds for our oceans.
• Being part of company that is a certified member of the Responsible Jewellery Council.

We’d love to hear from you. Please submit your resume and cover letter. Be sure to highlight why you're a great fit for this role and what excites you about joining our team. We look forward to reviewing your application!

Only successful candidates will be contacted.

As Sarah & Sebastian’s Inventory Controller you will play a crucial role in maintaining the accuracy of our inventory records. 

The Inventory Controller is responsible for ensuring accurate inventory records by processing inbound and outbound stock transfers, performing regular audits, reconciling discrepancies, and providing administrative support for stocktakes. 

WHAT YOU WILL DO

• Maintain Inventory Accuracy: Process inbound transfers from stores and distribute stock to relevant branches, including virtual warehouses.
  
• Audit & Reconciliation: Conduct weekly audit tracking for branch-to-branch transfers, sales orders without stock applied, and marketing sales orders. Follow up with relevant parties to ensure timely stock application and accurate COGS recording.
  
• Stock Adjustments: Administer approved stock adjustments and ensure accurate documentation.
  
• Reporting & Compliance: Maintain comprehensive records of all inventory transactions for audit and reporting purposes. Provide weekly stock adjustment summary and other stock-related reporting to the leadership team.
  
• Stocktake Support: Provide administrative and physical stocktake support to both Head Office and Retail Teams, including internal counts, stocktake uploads, and variance reporting.
  
• Collaboration: Work with internal teams to resolve discrepancies and improve inventory management processes. Support training for head office and retail stores on inventory management practices.
  
• Omnichannel: Support the Warehouse and eCommerce teams with transaction reconciliation of omnichannel orders.

ABOUT YOU

• The successful candidate will have strong analytical skills, meticulous attention to detail, and a comprehensive understanding of inventory management principles.
  
• 2+ years experience in inventory control, stock management, or related role.
  
• ERP experience - preferably Cin 7, MS Office, Google Suite, Intermediate Excel skills.
  
• Strong attention to detail, time management, and communication skills.
  
• Aligned with our brands core values:

MAKING WAVES: Push boundaries, challenge the norm, and innovate.

ACT WITH PRECISION: Deliver with attention to detail and consistency.

INSPIRE COMMUNITY: Lead with collaboration, inclusivity, and shared success.

PROTECT WHAT IS PRECIOUS: Be an advocate for sustainability and ocean conservation.

WHAT YOU WILL RECEIVE

• Generous salary package and staff benefits
  
• A complimentary SOLDERED bracelet
• Birthday leave
  
• Free Employee Assistance Program - Acacia
  
• The opportunity to work for a company that is committed to raising awareness & funds to protect  our oceans through the Xanthe project. 
  

To apply please email your resume to careers@sarahandsebastian.com

SARAH & SEBASTIAN are seeking a dynamic, charismatic & experienced Senior Store Manager to drive sales and lead the team in our Flagship store in The Strand Arcade, Sydney CBD.

Reporting to our National Retail Manager you will drive retail trade, ensure operational excellence, build client relationships and grow our retail and services business to further success.

WHAT YOU WILL DO

• Lead the retail and service teams to financial success through exceptional service.
  
• Create a client-centric culture by personally developing and maintaining client relationships.
  
• Opportunity to manage, grow and develop your own store with the support of the National Retail Manager & Retail Director.
  
• Be responsible for store operations with all company procedures including cash activity, WHS, security, inventory, logistics and reporting.
  
• Create a positive, motivating environment through effective communication and exceptional people management.
  
• Ensure the team is always prepared and updated on SARAH & SEBASTIAN information, product knowledge, local market updates, policies and procedure and roll out training where necessary.
  
• Opportunity to manage and run a client service - SOLDERED & EAR ALCHEMY.
  
• Act as a brand ambassador at all times, ensuring that the SARAH & SEBASTIAN visual displays & team behaviour is in accordance with company guidelines and brand ethos.

NB: The roster for this role is Tuesday to Saturday.

WHAT WE REQUIRE FROM YOU

• Ability to drive sales, a genuine love for building relationships & organisational skills that are second to none.
  
• Reliability, exceptional attention to detail, a natural leader who influences & inspires others around them.
  
• Experience in clientelling and building a VIP network.
  
• Proven track record of people management & team building
  
• A love & passion for fine jewellery
  
• 3-5 years previous experience as a Senior Store Manager preferably in jewellery or luxury goods

WHAT YOU WILL RECEIVE

• Competitive base salary and lucrative incentive program
  
• The opportunity to flourish & grow within a dynamic innovative brand
  
• Generous staff discount
  
• Jewellery allowance
  
• A complimentary bespoke SOLDERED bracelet
  
• Birthday leave
  
• Free Employee Assistance Program - Acacia
  
• Team bonding & opportunity for external diamond & gemstone training
  
• Experience working for a company that is committed to raising awareness & funds for our oceans.
  
• Being part of company that is a certified member of the Responsible Jewellery Council.

To apply please email your resume to careers@sarahandsebastian.com

We are seeking an organized and charismatic Casual Piercers to join our dynamic retail team.In this role you will collaborate with our 

Store Managers to deliver exceptional service and expertise to our clients.

SARAH & SEBASTIAN is renowned for delivering luxury and sophistication in every aspect of our service. 

As leaders in the body piercing industry, we pride ourselves on providing an unparalleled client experience in our premium piercing labs.

 WHAT YOU WILL DO

• Provide high-quality body piercing services with precision and professionalism.
• Ensure a premium client experience by offering personalized consultations and aftercare advice.
• Maintain a clean and organized work environment, adhering to hygiene and safety standards.
• Collaborate with our Lab Manager to uphold the luxury and quality standards of SARAH & SEBASTIAN.
• Manage appointment bookings and client interactions with charisma and efficiency.
• Stay current with industry trends, techniques, and best practices.
• Be an ambassador for our brand; identifying new opportunities to improve our client experience
  
  

WHAT WE REQUIRE FROM YOU

• 4+ years piercing industry experience
• A extensive portfolio of your work to demonstrate your ear styling ability
• Infection Control Certification
• Valid First Aid and CPR certificate
• Valid Bloodborne Pathogens Control certificate.
• Availability to work on weekends and public holidays if required
• Thorough understanding of piercing types & piercing jewellery
• A strong interest & understanding of the piercing industry
• Professionally presented, with strong communication skills and attention to detail
• Have the ability to work autonomously & make decisions based on business needs
• A warm & friendly disposition to ensure clients are comfortable & relaxed during their piercing experience
• An innate ability to multitask & strong organisational skills 
  
  

WHAT YOU WILL RECEIVE 

• Generous hourly salary rate, sales incentives and staff discount.
• The opportunity to flourish and implement change within a dynamic environment and an innovative brand
• Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over $1 million within the next decade through the Xanthe Project.
• Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
• Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.
  
  

To apply for this exciting role please send your resume and portfolio to retail-careers@sarahandsebastian.com

We have an exciting and unique opportunity for an aspiring jeweller, or someone keen to diversify their skillset, to join our dynamic SOLDERED Service within our luxurious stores. 

As a SARAH & SEBASTIAN Solderer/Client Advisor, your role will involve offering an exceptional soldered experience to our clients and supporting retail jewellery sales and customer service.

WHAT YOU WILL DO

• Offer our clients expertise across all experiences in store including sales and soldering.
• Provide our clients with unparalleled service and aftercare
• Act as an ambassador for our brand and create a loyal client base through relationship building and extensive product knowledge
• Ensure presentation and visual standards are consistently maintained 
• Support team members to ensure seamless store operations 
• Create a warm and welcoming environment for all clients and colleagues
• Meticulously follow health and  safety guidelines
• Create a positive, enjoyable and high quality experience for clients during their soldered appointments
• Supporting with administrative aspects of services, including stock-takes and discrepancy investigation 
  
  

WHAT WE REQUIRE FROM YOU

• Client-centric, with a genuine and natural ability to build and  maintain relationships.
• A confident and enthusiastic team member who embraces teamwork. 
• Experience or an interest in jewellery making preferred – a certificate in jewellery making is desired but not a prerequisite. Training for our SARAH & SEBASTIAN SOLDERED service is provided. 
• A meticulous eye for detail and the ability to concentrate for long periods of time
• Excellent communications skills
• Strong fine motor skills - experience in hand sewing, tattooing, make application or drawing.
• A genuine interest and  passion for luxury product/jewellery/art
  
  

WHAT YOU WILL RECEIVE 

• The opportunity to flourish within a dynamic environment and an innovative brand
• The opportunity to learn new skills and train with our talented soldering team with traditional jewellery techniques
• A generous staff discount
• Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over 1 million within the next decade through the Xanthe Project.
• Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
• Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.

To apply for this exciting role please send your resume and a covering letter outline your availability to work toretail-careers@sarahandsebastian.com

Lead with vision. Deliver with precision. Elevate every experience.

SARAH & SEBASTIAN is redefining luxury retail, and we are searching for a Regional Manager who is ready to set new standards, drive consistency, and inspire excellence across our NSW boutiques CBD, Paddington & Mosman.

As a key leader reporting to the National Retail Manager, you will be the driving force behind ensuring every store operates at the highest level delivering exceptional client experiences, executing brand strategies with precision, and building a high-performing, passionate team.

This is your chance to shape the future of retail at SARAH & SEBASTIAN, bringing consistency, structure, and next-level execution to our growing business.

WHAT YOU WILL DO

• Set the Benchmark for Leadership: Inspire, coach, and develop Store Managers to drive performance, lead with confidence, and create a seamless experience across all locations.
• Deliver Consistent Excellence: Implement strategies that streamline operations, ensuring every boutique reflects the same high standards, exceptional service, and brand DNA.
• Client Experience Without Compromise: Champion a client-first culture, ensuring a world-class experience at every touchpoint from the first interaction to long-term loyalty.
• Execute with Precision: Align store operations with the brand vision, optimising efficiency, service delivery, and retail execution to achieve business goals.
• Create High-Performing Teams: Build a culture of accountability and excellence, ensuring every team member is motivated, engaged, and equipped for success.
• Drive Commercial Success: Take ownership of financial performance, ensuring stores meet and exceed sales targets, while optimising costs and wage efficiency.
• Innovate & Evolve: Be a key player in the next stage of retail evolution, identifying opportunities to refine processes, enhance the client journey, and elevate the brand presence.
• Maintain Visual & Operational Excellence: Ensure that every store looks, feels, and operates to perfection, in line with SARAH & SEBASTIAN luxury aesthetic.
• Champion a Culture of Purpose: Lead with impact, ensuring our teams live our values and actively contribute to our ocean conservation mission.
  
  

ABOUT YOU

You are a strategic, detail-driven leader with a passion for luxury retail and a deep understanding of how to scale excellence across multiple locations.

• 3+ years experience in multi-site management within premium or luxury retail.
• A proven track record of delivering consistency, driving results, and exceeding KPIs.
• Strong financial acumen, with experience managing budgets, wage costs, and operational efficiencies.
• A natural leader who thrives on structure, strategy, and setting high standards.
• Deep understanding of client experience, retail operations, inventory management, and visual merchandising.
• Strong problem-solving skills and a solutions-focused mindset.
• Proficiency in retail management systems (CRM/POS) and Microsoft Excel for data analysis and reporting.
• Available to work Tuesday to Saturday.
• Aligned with our brands core values:
  

MAKING WAVES: Push boundaries, challenge the norm, and innovate.

ACT WITH PRECISION: Deliver with attention to detail and consistency.

INSPIRE COMMUNITY: Lead with collaboration, inclusivity, and shared success.

PROTECT WHAT IS PRECIOUS: Be an advocate for sustainability and ocean conservation.

WHAT YOU WILL RECEIVE

• Competitive salary, generous staff discount & product allowance
• A complimentary bespoke SOLDERED bracelet
• Birthday leave because every milestone should be celebrated
• Free Employee Assistance Program Acacia
• The opportunity to grow, innovate, and lead within a brand that redefining luxury retail
• Be part of a company with a purpose proudly supporting ocean conservation as a Gold Member of the Australian Marine Conservation Society
  
  

READY TO DRIVE CONSISTENCY, PERFORMANCE & EXCELLENCE?

Submit your resume and cover letter to take the next step in your leadership journey.

SARAH & SEBASTIAN is an equal opportunity employer. We celebrate diversity and encourage applications from people of all backgrounds. Only successful applicants will be contacted.

SARAH & SEBASTIAN is renowned for bringing luxury and sophistication to every aspect of our service. As leaders in the body piercing industry, we are committed to providing an unparalleled client experience in our premium piercing studios.

We are looking for a skilled and professional Senior Piercer to join our dynamic retail team in our Strand Arcade store.

 WHAT YOU WILL DO

• Provide high-quality body piercing services with precision and professionalism.
• Ensure a premium client experience by offering personalised consultations and aftercare advice.
• Maintain a clean and organised work environment, adhering to hygiene and safety standards.
• Collaborate with our Store Manager to uphold the luxury and quality standards of SARAH & SEBASTIAN.
• Manage appointment bookings and client interactions with charisma and efficiency.
• Stay current with industry trends, techniques, and best practices.
• Be an ambassador for our brand; identifying new opportunities to improve our client experience

WHAT WE REQUIRE FROM YOU

• 4+ years piercing industry experience
• A extensive portfolio of your work to demonstrate your ear styling ability
• Infection Control Certification
• Valid First Aid and CPR certificate
• Valid Blood-borne Pathogens Control certificate.
• Availability to work on weekends and public holidays if required
• Thorough understanding of piercing types & piercing jewellery
• A strong interest & understanding of the piercing industry
• Professionally presented, with strong communication skills and attention to detail
• Have the ability to work autonomously & make decisions based on business needs
• A warm & friendly disposition to ensure clients are comfortable & relaxed during their piercing experience
• An innate ability to multitask & strong organisational skills 

WHAT YOU WILL RECEIVE 

• Generous annual salary rate, sales incentives, product allowance and staff discount.
• Birthday leave
• The opportunity to flourish and implement change within a dynamic environment and an innovative brand
• Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over $1 million within the next decade through the Xanthe Project.
• Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
• Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.

We are excited to present an amazing opportunity for motivated and experienced Assistant Store Managers to join our dynamic retail team. This role is crucial to the success of our store, as you will take on a hands-on leadership position in overseeing the day-to-day operations. You’ll be responsible for ensuring the smooth running of the store while fostering a positive, customer-focused environment.

As an Assistant Store Manager, you will work closely with the Store Manager to drive operational excellence, manage staff, and maintain store standards. You'll help with inventory management, implement sales strategies, and address customer concerns to guarantee exceptional service. Your leadership and ability to motivate a team will be key in maintaining a productive and high-energy atmosphere.

WHAT YOU WILL DO

• Assist the Store Manager with the daily operations of the store.
• Offer our clients expertise across all experiences in store including soldered, engagement & ear alchemy.
• Provide our clients with unparalleled service and aftercare.
• Act as an ambassador for our brand and create a loyal client base through relationship building and extensive product knowledge.
• Ensure presentation and visual standards are consistently maintained.
• Support team members to ensure seamless store operations. 
• Create a warm and welcoming environment for all clients and colleagues
• Supporting with administrative aspects of services, including stock-takes, cycle counts and discrepancy investigation. 
  
  

WHAT WE REQUIRE FROM YOU

• Client-centric, with a genuine and natural ability to build and  maintain relationships.
• 2-3 years experience as an Retail Assistant Store Manager or Supervisor.
• Staff management skills. 
• Experience selling high value pieces ideally diamonds or jewellery. 
• A confident and enthusiastic team member who embraces teamwork. 
• A meticulous eye for detail strong organisational skills.
• A genuine interest and  passion for luxury product/jewellery/art
• Availability to work Sunday to Thursday
• Align with our brands' core values:

MAKING WAVES: Think creatively, challenge yourself and the status quo.

ACT WITH PRECISION: Act with care and attention.

INSPIRE COMMUNITY: Collaborate, show respect, create enduring relationships.

PROTECT WHAT IS PRECIOUS: An ambassador for ocean conservation and accountable for our impact.

WHAT YOU WILL RECEIVE 

• A competitive base salary + incentive + soldered bracelet + product allowance
• The opportunity to flourish within a dynamic environment and an innovative brand
• A generous staff discount
• Free Employee Assistance Program - Acacia
• Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over 1 million within the next decade through the Xanthe Project.
• Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
• Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.
  

To be considered for this opportunity, please apply with your CV and a little about you and what has driven you to apply for this role to retail-careers@sarahandsebastian.com