Shipping
Online orders are processed Monday to Friday AEST (AEDT during Summer), excluding public holidays. Production times are specified at time of purchase and starts the first business day after the purchase. All orders require a signature on delivery.
Mother's Day Shipping
Domestic | International |
Made to Order Pieces |
Made to Order Pieces |
Personalised Pieces |
Personalised Pieces |
Ready to Ship Regional* |
Ready to Ship* |
Ready to Ship Metro* |
|
Same Day Delivery* |
|
Click & Collect* |
*Some of our pieces are made-to-order and require production in our Sydney Studio. To ensure these pieces arrive by Mother's Day, please refer to the above table. The estimated dispatch dates can be found on each individual product.
Australia - Domestic
Service | Location | Delivery time | Price |
Express | Metro |
1-2 Business Days |
$10 or free on orders over $200 |
Express | Regional | 1-3 Business Days | $10 or free on orders over $200 |
Express | Rural |
3-4 Business Day |
$10 or free on orders over $200 |
Same Day | Metro Only |
|
$20 |
Click & Collect | Nearest Store | 4 hours | Free |
International - Express Shipping (DHL)
Location | Delivery time | Delivery cost | Duties |
New Zealand | 2 Business Days | $30NZD | Delivery duties included |
United States | 3-5 Business Days | $25USD | Delivery duties included |
Canada | 3-5 Business Days | $25CAD | Delivery duties included |
United Kingdom | 3-5 Business Days | $20GBP | Delivery duties included |
Eurozone* | 3-5 Business Days | $20EUR | Delivery duties included |
Hong Kong | 2-3 Business Days | $35AUD | Delivery duties included |
Japan | 2-3 Business Days | $4,000YEN | Delivery duties included |
Singapore | 2-3 Business Days | $35SGD | Delivery duties included |
Rest of World | 3-5 Business Days | $35AUD | Calculated at checkout |
*Eurozone= Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain. The seven non-eurozone members of the EU are Bulgaria, the Czech Republic, Denmark, Hungary, Poland, Romania, and Sweden.
An automated email notification will be sent to you; providing a tracking number so you can monitor your consignment's journey.
Please ensure the details provided at checkout are accurate, as SARAH & SEBASTIAN is not responsible for incorrect deliveries due to data errors.